All retail outlets on metro premises say they can't pay us: Delhi Metro MD

In a Q&A, Delhi Metro Rail Corporation managing director Mangu Singh discusses the financial and operational challenges Delhi's transport lifeline faces, and the future of mass rapid transport systems

Almost five months of complete shutdown of metro services across the country has created an unprecedented disruption of business for the operators. In an interview with Jyoti Mukul and Megha Manchanda, Delhi Metro Rail Corporation Managing Director Mangu Singh discusses the financial and operational challenges for Delhi’s transport lifeline and the future of mass rapid transport systems. Edited excerpts:

Delhi Metro is the lifeline for people in Delhi and NCR. Do you think the delay in resuming services will take away people from using metro services and the gains of wooing people away from private transport will be lost?

It will be