Check applicable charges while joining online conference platforms: TRAI

The regulatory body urged the people to carefully check the terms and conditions before using dial-in service provided by online conferencing platforms

The Telecom Regulatory Authority of India (TRAI) on Monday advised people to be careful while joining online conference platforms through audio calls after some consumers reported "bill shocks" after inadvertently dialling international numbers.

"It has been brought to the notice of TRAI that few consumers have experienced bill shocks when they joined online conferencing platforms inadvertently dialling international telephone numbers. Considering that a large number of members of public have been using online conferencing platforms due to continued lockdown to check the spread of Covid-19, it is necessary to alert them to check applicable charges for dialling such numbers/ helplines