 "airport")
The Airports Authority of India (AAI) said on Wednesday that it has written to Delhi International Airport Ltd (DIAL) to explain the measures it has taken to remove "deficiency in services" amid recent cases of congestion.
The Centre-run AAI had in 2006 leased out the Delhi airport to GMR Group-led DIAL for 30 years. Under the contract the that two entities signed, DIAL has to maintain certain "objective quality requirements".
The service quality standards in the contract state that the queuing time at the check-in desks for business class and economy class passengers must not exceed five minutes and 20
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