Delhi govt's doorstep public service plan needs more than just home visits

The project is yet to make the final strides towards completely eliminating the need for a visit to government offices

When Pranav Anand (name changed on request) got married in February this year, he knew he would need to register his marriage soon after to avoid a fine. But nearly seven months went by before he got around to filling the form for it. And then, when he tried to create a login online, the marriage registration website kept showing an error related to his Aadhaar number. “Just as I was about to put the process off, I read about this service and decided to try it,” he says.

Anand is talking about the Doorstep Delivery of Public Services, a