Explained: How Covid got HR to relook its role in a changed world

The nimbleness of the HR department is now visible again, with Omicron threatening to derail work

India Inc has weathered many a storm during Covid-19: from supply chain disruptions to demand dips, steep increase in input costs to shortage of key raw materials.

As most companies navigated unprecedented challenges on multiple fronts, realisation dawned also about the criticality of employee welfare in the survival of the business. And it was the human resources (HR) department that faced the greatest test on this front. HR policies had to be virtually rewritten, employee wellness became a key focus area and flexibility the new buzz word.

The nimbleness of the HR department is now visible again, with Omicron