A hotel can not shed responsibility if a car goes missing from the parking lot by just mentioning 'at owner's risk', the apex consumer commission ordered on Monday.
If a car goes missing from a hotel's parking lot, it should be deemed as negligence on the part of the establishment, a single-member bench consisting of M Shreesha said in its order. The verdict was delivered in a case in which a Maruti Zen had been stolen from the parking lot of Taj Mansingh Hotel in Delhi in 1998.
The National Consumer Disputes Redressal Commission ordered the hotel to pay Rs