India Coronavirus Dispatch: Families struggle to get Covid insurance claims

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Insurers deny claims: Families across the country say that they’ve struggled to get insurance claims for Covid-19 treatment and have been turned away on multiple grounds. The reasons included the price charged by private hospitals, pre-existing ailments, or the fact that they suffered from ‘mild’ Covid-19. The pandemic has shown that private hospitals are unaffordable, public healthcare is inadequate and insurance is not helping people access either of those. Even those who are covered by insurance end up paying for their own Covid-19 treatment as a three-way conflict rages between insurance companies, private hospitals and government regulators over the billing