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Patients more satisfied when doctors treat fewer people, suggests study

Overall, the physicians who treated fewer patients got higher satisfaction ratings online, the study found

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Lisa Rapaport | Reuters
Doctors who see fewer patients may get better online reviews than physicians who have higher-volume practices, a study of US urologists suggests. Researchers examined data on 665 urologists with Medicare patients in California, looking at how many patients they treated as well as what types of reviews they got on four websites: Yelp.com, Vitals.com, Healthgrades.com, and Ratemd.com.

Half of the urologists treated at least 426 patients covered by Medicare in 2014. Overall, the physicians who treated fewer patients got higher satisfaction ratings online, the study found.

“There could be more than one explanation for this but our hypothesis is that patients are

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