Indian Railways is notorious for lack of cleanliness and delay in train services. Stains of paan, tobacco and gutkha on platforms, behind schedule trains, throw the Indian Railways off track. Now, in order to give the national transporter a performance makeover before the 2019 general elections, Railways will start making public a list of its best and worst performing trains and zones.
To improve service standards by encouraging competition within the organisation, trains and zones will be ranked. The Indian Railways has 17 zones, which are divided further into sub-zones.
According to an official, this will ensure at least a