Tough times never last, tough people do: PNB chief Sunil Mehta

The chief reminded the employees about how the bank, set up in 1894, steered through tough times, including two world wars, the great depression in 1930 and India-Pakistan partition in 1947

Days after the Rs 127-billion scam hit Punjab National Bank (PNB), its managing director and chief executive, Sunil Mehta, sent a motivational letter to employees, asking them to handle apprehensive customers courteously.

“I understand that some of our customers banking with us may be experiencing bit of anxiety at this moment. Let us be sensitive to their feelings and assure them that our bank will fully justify the trust reposed and live to its tagline ‘the name you can bank upon!’” Mehta said in a letter dated February 19.
 

The chief reminded the employees about how the bank, set up in