WFH to 'phygital' and virtual commute: How Covid has changed working world

What is 'normal' going to look like for offices in the new year?

Working lives became truly “flexible” in 2020. Homes morphed into co-working spaces. Teapoys, dining tables and kitchen counters doubled as desks. Comfortable pyjamas -- or, in Anand Mahindra’s case, lungis -- became permissible workwear. Ten months after workplaces first emptied out in the final weeks of March, a large portion of the salaried population is still operating remotely. ‘WFH’, among Oxford Language’s recently chosen “Words of an Unprecedented Year”, is likely to continue into 2021 too.

For companies and employees alike, the relationship with remote working has swung between love, hate and acceptance. The most proudly rooted organisations are dropping words like