Business Standard

Zomato snubs customer seeking non-Muslim rider, earns praise and brickbats

Where many slammed Amit Shukla, a customer who refused to accept food from the hands of a Muslim delivery boy, others sided with him

Zomato revenue triples to $206 million in FY19; losses at $294 million
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BS Web Team New Delhi
Food delivery company Zomato won both praise and brickbats online after it refused to entertain a customer's complaint about being assigned a Muslim delivery executive for his order.  

"Food doesn't have a religion. It is a religion," Zomato tweeted in response to the customer's request for changing the delivery executive. 

On Tuesday night, Amit Shukla, a resident of Jabalpur in Madhya Pradesh, had tweeted about cancelling his Zomato order as the designated rider was a "non-Hindu". "Just cancelled an order on @ZomatoIN they allocated a non hindu rider for my food they said they can't change rider and can't refund
Topics : Zomato

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