Banks adopting different procedures for pensioners: All you need to know

Pension disbursing banks will also accept Aadhaar-enabled digital life certificate "Jeevan Pramaan", according to guidelines

Banks are adopting different procedures while releasing pension or seeking certificates from pensioners at different periodicity, the Personnel Ministry said.

The ministry has issued consolidated guidelines to the chairmen and managing directors (CMDs) of pension disbursing banks to create awareness among Central Pension Processing Centre (CPPC)/ bank branches on updated rules and instructions in this regard.

The move comes after an analysis of the grievances received by the Department of Pension and Pensioners' Welfare under the Personnel Ministry.

"It has been observed that updated and consolidated instructions will help improve the processing of pensioner's requests by banks and others," the