In October, the Central Industrial Security Force (CISF) concluded a month-long passenger feedback survey across major airports. Most passengers were satisfied with the services with except the waiting time for security inspection. The exponential growth of air passengers has resulted in a challenge for the understaffed agency, which maintains security at airports.
Take for instance the case of Delhi Airport, the busiest in the country. In 2017, it handled around 56 million passengers, a growth of 55 percent from 36 million in 2013. But the number of CISF personnel deployed at the airport remained stagnant at 4,300. “There is an urgent