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DGCA urges doctor's advice before denying boarding to special-needs flyers

The regulator's move comes shortly after an incident at Ranchi Airport where India's largest airline IndiGo refused to let a disabled teenager board its aircraft

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Arindam Majumder New Delhi
The Directorate General of Civil Aviation (DGCA) has proposed to make it mandatory for airlines to consult an airport doctor before denying boarding to a passenger with special needs.

The regulator’s move comes weeks after an incident at Ranchi Airport where India’s largest airline, IndiGo, refused to let a disabled teenager board its aircraft. DGCA had slapped a penalty of Rs 5 lakh on IndiGo.

“Airline shall not refuse carriage of any person on the basis of disability. However, in case an airline perceives that the health of such a passenger may deteriorate in flight, the said passenger will have to be

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