Our own version of 911, which attends calls for help on health, natural disasters or law-and-order emergencies, has been operational for the past 12 years. All that a distressed person has to do is to dial '108' on phone to have the situation addressed. This isn't currently a centralised service available all over India, but is offered in public-private partnership under an initiative of GVK-Emergency Medical Research Institute.
The reach
With 47,000 employees, the service is spread over 16 states and two union territories (Diu & Daman and Dadra-Nagar Haveli). A 24-hour helpline has been set up in each of