The Department of Telecommunications, or DoT, will approach the finance ministry if consumers face problems due to the implementation of the new goods and services tax (GST), and bills have risen substantially.
Telecom Minister Manoj Sinha said they’d analyse the impact on both consumers and telecom companies. If any “genuine problems” arise, they’d approach the finance ministry.
The GST regime, in place from July 1, has a rate of 18 per cent for telecom services. The earlier service tax rate for telecom was 15 per cent. Industry body Cellular Operators Association of India (COAI) has said monthly phone bills would