Easier OSP rules, WFH norms to create more job prospects in small towns

Experts say the move will also encourage companies to focus on innovative products and solutions and improve BPM delivery efficiencies

With the government announcing simplified guidelines for Business Process Outsourcing (BPO) and IT Enabled Services (ITeS) players to reduce the compliance burden for the industry and facilitate 'Work from Home' (WFH) and 'Work from Anywhere', industry players and experts say the move will be a game changer for the sector. They assert that the move will open up job opportunities in tier-II and tier-III towns and encourage companies to focus on innovative products and solutions and improve BPM delivery efficiencies.

Unlike the IT services industries, the transition to WFH was not smooth for the ITeS sector. One of the major measures