FinMin asks GST Council to form grievance redressal mechanism for taxpayers

The finance ministry has instructed that grievance redressal committees on the goods and services tax (GST) be established at state and zonal levels.

Comprising officials, consultants and trade bodies, these panels are to take the feedback and send on suggestions to the GST Council  and the information technology (IT) backbone for the system, the GST Network (GSTN). These include policy changes, say the directions.

 The proposal in this regard was approved last week by the GST Council. Each committee will be co-chaired by the chief commissioner of central tax and the zonal or state chief. Each will  have up to