Bal Malkit Singh, the owner of Mumbai-headquartered Bal Roadlines, is facing a new challenge. Many of his customers, serviced by his fleet of 400 trucks, want him to pass on the benefits of the much talked about reduction in travel time after introduction of the goods and services tax (GST) in July this year.
“I have one answer for such customers. I invite them to travel with our trucks and find out for themselves if efficiency has increased in the transportation industry,” said Singh.
Various claims have been made on reduction in the transit time of trucks in delivering goods.