GST Network, the IT backbone of the indirect tax system, on Thursday started an online refund process made by the GST Council.
The system lets taxpayers to file refund application (in RFD 01 form) easily and tax officers to process online, said the Network in a statement.
All communications between taxpayers and tax officers will also be online. The online refund process has become effective from September 25, 2019, on the GST portal, it said.
Earlier, the refund process was done for both Central and State GST by one tax authority to whom the taxpayer was assigned administratively but disbursement was done by