Most consumers wary of stricter rules for online card use: Survey

Fear of risks is likely to make 28 per cent of consumers shift to paying cash on delivery, says nationwide study

At least 82 per cent consumers consider it would be somewhat or extremely inconvenient for them to re-enter all their details for every card-based online payment, said a nationwide survey on popular opinion conducted in view of the central bank’s new security guidelines.

The Consumer Unity and Trust Society (CUTS) survey found consumers think they are likely to face several risks, if they re-enter all their details for card-based online payments. This included risk of transaction failure due to entering incorrect card details for every transaction (44 per cent), and risk of exposing their confidential card-details to third persons while making