While several small and medium enterprises (SMEs) are adopting ERP solutions and other methods of financial transparency, HR experts believe these units also need to adopt HR best practices.
Speaking at a seminar on 'Human Capital Strategy – Getting the right people' organised by Dun & Bradstreet along with State Bank of India, Arvind Joshi, president – human resource, Dishman Pharmaceuticals & Chemicals Ltd. said, "SMEs will have to adopt HR best practices in order to grow. It is the entrepreneurs who will have to take his/her employees along and make them an integral part of the enterprise through such best practices."
This seminar focused on issues pertaining to HR policies prevalent within an organization and the growing role of human capital management as a business driver. The seminar also saw discussion on the role of HR in the current market, the changing demographics and its impact on the workforce, across sectors such as ITES and KPO, among other things.
Discussing his views on the various measures that can be taken by HR managers, Joshi said, "Employees don’t quit jobs and organizations, they quit the boss. The challenge for the HR manager is to make employee productive. The employable manpower is the most important resource for any organisation."
With the increase in competition, locally and globally, organizations must become more adaptable, resilient, agile, and customer-focused to succeed. And with this change in environment, the HR professional has to evolve to become a strategic partner, an employee advocate, and a change mentor within the organization, he added.
According to Ranjit Pandya, associate vice president, human resources, Adani Enterprises, "The future of workforce would be smaller and less sufficiently skilled, increasingly global, comfortable in working in virtual workspace, and vastly diverse."