SMS scrubbing: Faulty implementation wipes out OTPs, 40% traffic disrupted

SMS scrubbing: The failure rate was over 25 per cent among the leading private and public sector banks

Several services such as net banking, credit card payments, e-commerce services, Aadhaar authentication and even Co-WIN registrations were disrupted on Monday as SMSes and OTPs failed to arrive after telecom companies implemented a new set of regulations for commercial text messages, according to a report in Economic Times.

Out of one billion average daily commercial SMS deliveries, around 40 per cent of traffic was disrupted till Monday evening. The failure rate was over 25 per cent among the leading private and public sector banks.

Officials at payments companies and banks, among others, blamed telcos for faulty implementation of the new system