The business of GST decoded

The goods and services tax (GST) is not merely a tax change but a business change that will impact all functions of an organisation such as finance, product pricing, supply chain, information technology, contracts and commercials. Its companywide implementation is not limited to the finance and IT departments, but involves the entire business ecosystem. Any training and sensitising programme has to involve employees, vendors and key customers. Sudipto Dey looks at what it entails:  

• The regime’s impact analysis exercise has to involve several departments, including finance, IT, supply chain, product pricing and human resource, among others

• Claiming input tax credit is