Business Standard

TN to come up with restructured BPO policy

Image

BS Reporter Chennai

The Tamil Nadu government's Information Technology department plans to create employment opportunities for the rural youth in the IT sector by setting up more Business Process Outsourcing (BPO) centres in rural areas.

According to the department's note, an enhanced, restructured rural BPO policy will be devised so as to attract entrepreneurs to set up their centres in rural areas. By establishing these centres, job opportunities will be created in rural areas on par with the urban areas.

As a first step, ELCOT would set up a rural BPO centre would be set up at Tiruchirapalli in the Srirangam Assembly Constituency from where chief minister J Jayalalithaa won her Assembly seat.

 

A Disaster Recovery Centre (DRC) would be set up at Madurai at an estimated cost of Rs 60 crore. It would be a mirror image of the State Data Centre (SDC) and is expected to ensure zero data loss in real time application service delivery.

Among other measures, cloud computing based personal computers would be provided to village administrative officers and revenue inspectors. The pilot e-districts of Krishnagiri, Ariyalur, Perambalur, Thiruvarur, Coimbatore and the Nilgiris would be covered at an approximate one-time cost of Rs 1.5 crore and a recurring cost of Rs 1.7 crore.

The government would also set up a citizen contact centre at Chennai at a cost of Rs 6 crore. It would offer services like grievance redressal, clarifications on government schemes, contact details of government offices and status of applications/petitions seeking services.

The e-district project piloted in Krishnagiri district aims at taking the government services to the last mile with the departments like revenue, social welfare, backward classes and most backward classes, Adi Dravidar and tribal welfare departments have started providing services at the village-level through common service centres (CSC).

Don't miss the most important news and views of the day. Get them on our Telegram channel

First Published: Aug 26 2011 | 12:53 AM IST

Explore News