Last Updated : Jan 28 2013 | 9:13 PM IST
eudonymous complaints will not be covered under the scheme and such complaints will not be entertained, the RBI said.
|
The RBI said it would keep the identity of the complainant a secret, except in cases where complaint turns out to be vexatious or frivolous, and in such cases, action has to be initiated against the complainant.
|
|
Under the scheme, a institution can take action against motivated/vexatious complainant, after being advised by the RBI. However, such complainants would be given the opportunity of hearing, the RBI said. |
|
|
|
First Published: Apr 19 2007 | 12:00 AM IST