The insurance industry will go through a major change this year as more private sector life insurers and public sector general insurers get listed on the bourses. How will it change the environment in the industry? Will we see more transparency and better governance? Will the new capital from both institutional and retail investors help the industry to grow rapidly?
Will we see more consolidation in the industry and will smaller players look to exit the business and sell to larger players? What is the extent of digitisation today at insurance companies, both in terms of transactions and internal use?