Converting to a small finance bank is an option: Fino Payments Bank MD

RISHI GUPTA, managing director and chief executive officer, tells Raghu Mohan that if payments banks are allowed to give loans, the business model will be more sustainable

Fino Payments Bank has beaten the odds stacked against players of its genre. It services customers through 150 branches and over 5.5 lakh touch points, putting through 35 million transactions a month totalling over Rs 12,000 crore. RISHI GUPTA, its managing director and chief executive officer, tells Raghu Mohan that if payments banks are allowed to give loans, the business model will be more sustainable. Edited excerpts:

Do you think the payments bank model has delivered? 

All the operational payments bank entities have contributed in their own way towards the intent of providing banking access to the under-banked. They have