Amid lockdown in several states to contain the spread of COVID-19, banks will ensure at least four essential services — cash deposits and withdrawals, cheque deposition, remittances, and government transactions — at their branches from March 23. For the rest, depending on the situation in each branch, the banks may suspend other services, Indian Banks Association (IBA) Chief Executive Sunil Mehta said.
IBA, lobby group of the Indian banking industry, said bank customers should visit the branch only in case of absolute necessity. Bank employees are also facing the same challenges that all people are. Most of the services that