HDFC Bank net banking, mobile app suffer outages for a second day

The bank has apologised on Twitter and assured customers that the problem will be resolved soon

The internet banking services and mobile banking app of HDFC Bank, India’s largest private-sector lender, have been facing outages for two days now. Most of the bank’s customers have not been able to access these services at least since 10 am on Monday.

HDFC Bank has 45 million customers. According to a presentation on its website, nearly 92 per cent of the transactions initiated by its customers take place on internet and mobile services. Only four per cent of transactions are done at branches.

Many HDFC Bank customers took to microblogging site Twitter to complain about the snag. Some said they were