When V. Rajapandian was pushed out of his job at a heat treatment plant in India, the reason had nothing to do with performance or falling revenue. Instead, his boss offered a peculiar explanation: After Rajapandian defaulted on a loan from a mobile app, recovery agents demanded the plant pay on his behalf.
“I lost my job because of them,” Rajapandian said of CASHe, the app he used to secure a $132 loan. “I constantly live with the fear that they will track me down and harass me.”
As digital lending explodes across India and other developing economies, Rajapandian’s ordeal