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HDFC Bank's mobile banking app faces outage; issue resolved in an hour

In the past too, the lender, on multiple occasions, has faced outages with regards to mobile banking, internet banking, and other platforms

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In a recent analyst call, the MD&CEO of the bank, Sashidhar Jagdishan, said the bank continues to work with the RBI to resolve the issue and at the same time build more robust platforms.

Subrata Panda
The mobile banking application of the country’s largest private sector lender, HDFC Bank, on Tuesday suffered an outage for an hour.
 
This is for multiple times that the mobile application and internet banking of the lender, which is already under the Reserve Bank of India scrutiny for such outages, was interrupted.
 
On Tuesday, the bank put out a statement for its customers saying, “We are experiencing some issues on the MobileBanking App. We are looking into this on priority and will update shortly. Customers are requested to please use NetBanking to complete their transactions. Regret the inconvenience caused.”

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