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'Most of us don't know what happened': Yes Bank customers flock branches

Across branches, the busiest people were the relationship managers, trying to soothe nerves

Yes Bank
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Customers have been irked by online payments getting stuck and ATMs running dry

Subhayan ChakrabortyShreya Jai New Delhi
Brijesh Upadhayay and his team in Gurugram have been up since 6 am, frantically messaging their superiors to find out the fate of their salary accounts. Upadhayay's employer, a large consultancy firm, has salary accounts with the ill-fated YES Bank for all employees across the country.

“We have been assured that company will prepare alternative measures soon. For now, my money is stuck. What is more troublesome is that the net banking service is down and several branches might be shut during the long weekend of Holi,” he said.

Some tech employees said their companies told them to give an alternative account

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