In an effort to make banking services more accessible, state-owned Punjab National Bank (PNB) on Monday said it has introduced banking services through WhatsApp for both customers and non-customers.
To activate the banking facility on WhatsApp, customers need to first save the official PNB's WhatsApp number +919264092640 in their phone book and initiate a conversation (on WhatsApp) by sending a hi/hello to this number, the bank said in a statement.
Before starting a conversation, customer must ensure to check "green tick" along with PNB's profile name on WhatsApp to ensure that this is a genuine WhatsApp banking account, it said.
At present, it
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