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RBI probing HDFC Bank's net banking and mobile banking app outage

The bank's customers couldn't access these services from 10 am on Monday to early Wednesday morning. Many tweeted saying they could neither access their salaries nor make recurring payments

HDFC
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HDFC Bank has 45 million customers.

Nidhi Rai Mumbai
Reserve Bank of India has said that it is probing into the two-day outage that affected HDFC Bank’s net banking and mobile banking operations. Speaking to the media, RBI deputy governor M K Jain said, “We are cognizant of that problem. It happened on December 2 and it was because of technical glitches which were restored on December 3. And, yesterday there were some media reports that customers are not able to access digital banking services of that bank. Again we checked and it has been restored fully. But our team has gone to really identify the reasons and find

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