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Strategic Management Audit Mooted

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Our Banking Bureau BUSINESS STANDARD

The Reserve Bank of India (RBI) governor today called upon the banking sector to undertake intense strategic management audit every five years even as he emphasised that customer service is the uniform challenge that all banks faced.

The need for management audit, which should be conducted by an outside agency, is to gear up the banks

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First Published: Jan 07 2003 | 12:00 AM IST

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