Technology yet to catch up with human touch on banking

Use of technology in corporate loans is limited and bankers are getting trained on new skill sets to use them in corporate banking

Banks are relying heavily on technology for retail expansion, but there is a long way to go before human touch and expertise can be replaced by machines, top bankers discussed at a CEO panel in an industry conference.

In corporate banking, not many functions can be directly relegated on technology alone, as each and every project has a different risk profile and there is no reliable database available that can be readily tapped to evaluate and come to a ready conclusion on risk premium. Lack of aggregators is huge problem in agriculture loans too.

“Unlike retail, people who come for