Troubled by outages, HDFC Bank to use cutting-edge tech across businesses

In the letter to staff, CEO Sashi Jagdishan lists initiatives such as infra scalability, strengthening monitoring its Data Centre, and improving firewalls

After facing five instances of downtimes during the past 28 months, the country’s largest private sector lender HDFC Bank, which was pulled up by the banking regulator for several outages, has decided to implement cutting-edge technology across all lines of businesses.

In a letter to employees, Sashi Jagdishan, MD & CEO of the bank said, “...we have embarked on a scale-changing technology adoption and transformation agenda to help drive our ambitious future growth plans”. He further went on to say that, in the current financial year, there will be some pandemic-related challenges for sure. But, the broad macro opportunities continue