We've been scratching only the surface in India: Ramaswamy Venkatachalam

Interview with Ramaswamy Venkatachalam, Managing Director, India and South Asia, FIS

In 2014, after US-based banking technology-provider FIS secured a contract to provide technology support to banking services at Bandhan Bank, it had limited exposure to challenges in the rural banking sector. Cut to 2017, FIS has signed agreements with five of 10 proposed small finance banks for technological support. In an interview with Namrata Acharya, Ramaawamy Venkatachalam, managing director, India and South Asia, FIS, outlines the company’s evolving strategies. Edited excerpts:

You have secured contracts with five small finance banks. What kind of support will you be providing them?

We have tied up with small finance banks on two dimensions. One is