The business for retail loans is looking up along with a sharp improvement in collection efficiency. With RBI clearing another term till September 2024, Shyam Srinivasan, MD & CEO, Federal Bank tells Subrata Panda and Abhijit Lele that he wants the lender to be like Rahul Dravid--a predictable and trustworthy brand. He expects interest rate wars to erupt in the home loan segment in the festive season. Excerpts:
Following the second wave, how are things changing in terms of credit offtake?
Visibly, there is some momentum in retail. We are seeing some pick-up in small businesses as well. Corporations are