Communications to people's representatives
Guidelines were issued on 01.12.2011 to all Ministries / Departments and Chief Secretaries of all States / UTs regarding official dealings between the administration and Member of Parliament and State Legislatures, stating that each communication received from the Member of Parliament, a member of public, a recognized association or a public body has to be acknowledged within 15 days, followed by a reply within the next 15 days of the acknowledgement sent. These guidelines were reiterated vide Secretary (P)'s D.O. dated 09.10.2012 and vide Office Memorandum dated 19.11.2014. These instructions have further been circulated by the State Governments to all their officers. This was stated by the Minister of State for Personnel, Public Grievances and Pensions and Minister of State in the Prime Minister's Office Dr. Jitendra Singh in a written reply to a question by Shri Godse Hemant Tukaram in the Lok Sabha today.
