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Australia fines Sony $2.4 mn for refusing refunds on faulty PS games

The Australian Competition and Consumer Commission (ACCC) had filed a lawsuit against Sony Interactive Entertainment Network Europe Ltd in May last year

Sony, PlayStation, Gaming Console
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Sony Europe had admitted liability and would contribute to the regulator's legal costs for the case, according to the ACCC Photo: ShutterStock

Shashwat Awasthi & Shriya Ramakrishnan | Reuters Bengaluru
A court has ruled that a unit of Japan's Sony Corp broke the consumer law by denying customers refunds for faulty PlayStation games and ordered the company to pay a A$3.5 million ($2.4 million) fine, Australia's consumer watchdog said.

The Australian Competition and Consumer Commission (ACCC) had filed a lawsuit against Sony Interactive Entertainment Network Europe Ltd in May last year for telling four customers it did not have to provide refunds for faulty games after they had been downloaded, or more than 14 days since purchase.

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