Microsoft is rolling out upgrades to its sales software that integrates data from LinkedIn, an initiative that Microsoft CEO Satya Nadella told Reuters was central to the company's long-term strategy for building specialised business software.
The improvements to Dynamics 365, as Microsoft's sales software is called, are a challenge to market leader Salesforce.com and represent the first major product initiative to spring from Microsoft's $26-billion acquisition of LinkedIn, the business-focused social network.
The new features will comb through a salesperson's email, calendar and LinkedIn relationships to help gauge how warm their relationship is with a potential customer. The system will recommend ways