Starbucks Corp. Chief Executive Officer Howard Schultz, moving to further put his stamp on the coffee giant in his third stint at the helm, criticized “false promises” and poor short-term decisions by prior management in a message to employees.
In a seven-minute video set to be sent to Starbucks employees Friday and viewed by Bloomberg News, Schultz discussed the feedback he received from employees around the country in recent meetings he dubbed “co-creation sessions.”
“I think there’s been a lot of false promises over the last few years -- those days are over,” Schultz said, without elaborating. “We’re going to make promises