United Airlines row: Know your rights, entitlements if deboarded in India

Rules for compensation and entitlements when deboarded from a plane are different in India and US

It is not unusual for airlines to overbook hoping there would be some ticket cancellations before the time of the flight. But when all or most passengers turn up for the flight, they find themselves in a spot and are forced to deny boarding to some passengers.

Recently, when United Airlines forcibly removed an Asian passenger from an overbooked flight between Chicago to Louisville, it received flak from all quarters. Amid the furore that followed, the airline had to apologise for its behaviour. Many questions were raised on airlines' liability in such cases. Can passengers claim compensation in the event of