Depositors at some of the largest US banks are finally going to get the chance to do something quick and simple: send money to another person's account instantaneously by mobile phone.
The idea has been in the works for at least five years, and in the meantime, Silicon Valley has made incursions into the industry's role as a payment intermediary. But now, big banks including JPMorgan Chase & Co, Bank of America Corp, Wells Fargo & Co and US Bancorp are starting to plug into a system they jointly own, called clearXchange, which will allow each others' customers to transfer money in a flash when they split a dinner check, rent payment or vacation bill.
"What we are doing now is delivering payments in real time, which is what our customers have asked for," Mary Harman, managing director for payments at Bank of America, said in an interview. The bank is one of two that have started rolling out the system to customers.
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Bank executives and analysts who closely track payment systems say that if clearXchange is fast, functional and user-friendly, banks can make up for lost ground.
Bank of America plans to announce on Wednesday that its customers can transfer funds instantly through clearXchange with customers of US Bancorp, which said last week that it was plugged into the speediest part of the network. JPMorgan Chase & Co and Capital One Financial Corp representatives told Reuters they plan to offer the service later this year.
Analysts expect Wells Fargo & Co and PNC Financial Services Group Inc to do the same. Their representatives declined to comment.
Those six banks are among the seven largest by deposits in the United States. Regional bank BB&T Corp is also one of the seven owners of the network, but is not ready to announce its plans, a spokesman said. Citigroup, which has the fourth most US deposits, has not joined clearXchange. A spokeswoman declined to say why.
Citigroup uses an older network called Popmoney, which is owned by Fiserv Inc, for person-to-person payments.
Today, if a customer wants to transfer cash to another person digitally - whether on an app like Paypal's Venmo, or through an individual bank's payment transfer system, like Chase's QuickPay - it usually takes one to three days for money to move to an account at another institution. On clearXchange, the cash can move instantaneously with the tap of a finger.
The initiative is particularly important for banks as their customer base shifts from a generation that cashed paper checks and got mortgages by walking into a branch, to one that goes online first to transact and borrow.
BITING THE BULLET
- JPMorgan Chase
- Bank of America
- Wells Fargo
- US Bancorp