What you should do when customs officers demand access to your smartphone

Both Australian and New Zealand customs officers are legally allowed to search not only your personal baggage but also the contents of your smartphone, tablet or laptop

New laws enacted in New Zealand this month give border agents the right to demand travellers entering the country hand over passwords for their digital devices. We outline what you should do if it happens to you, in the first part of a series exploring how technology is changing tourism.

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Imagine returning home to Australia or New Zealand after a long-haul flight, exhausted and red-eyed. You’ve just reclaimed your baggage after getting through immigration when you’re stopped by a customs officer who demands you hand over your smartphone and the password. Do you know your rights?

Both Australian and New Zealand