The San Jose, California-based company has experienced a surge in usage during the coronavirus pandemic, as millions of people turn to it for work meetings, school, social events including weddings and to otherwise stay connected while isolating themselves. Many schools that turned to remote instruction have used Zoom for classes.
Outage tracking website Downdetector.com showed nearly 17,000 incidents of people reporting issues with Zoom earlier in the day.
"We have resolved the issue causing users to be unable to start and join Zoom Meetings and Webinars. Users are now also able to sign up for paid accounts, upgrade, and manage their service