Retail finance is increasingly witnessing defaults, resulting in a number of credit counselling centres being set up in urban areas. Moreover, the number of cases that requires credit counselling has risen after the recent stock market crash.
"The frequency of customers coming to us for counselling has increased after the stock market crash," said Madhukar Joshi, financial counsellor at Disha. According to Joshi, it all began with Bank of India (BoI) setting up
